Confirm the documents, responsibilities and insurance needs for your shipment before departure. Available arrangements depend on the cargo, destination and agreed service scope.
Share the product description, commercial invoice, packing list and available supporting documents. We coordinate the agreed clearance preparation and flag information needed for review; any required permits or product certificates must be confirmed for the actual goods and destination.
Identify the importer, the party providing documents and the party paying duties, taxes and destination charges in the quotation. Customs authorities determine inspection and release; clearance coordination is not a guarantee of release or a promise that duties are included.
Tell us the cargo value, packing and route if you need insurance. Confirm the insurer, insured value, cover, exclusions, deductible and when cover starts before accepting the arrangement. Insurance is subject to acceptance and the issued policy, not automatically included with freight.
Coordinate a review of cargo documents and your clearance or insurance needs.
Agree the service scope, responsible parties, charges and any insurance terms before shipping.
Coordinate confirmed clearance updates and help collect shipment documents if a claim is needed.
No. Request it before shipping and check the written quotation and policy. Confirm the insured value, cover, exclusions and deductible rather than assuming the full cargo value is covered in every situation.
Record the condition of the goods and packaging, retain delivery documents and notify Chris promptly. We can assist with shipment documents and follow-up; the insurer reviews any claim under the policy and applicable deadlines.